Start a conversation

Cancellations

How to cancel an account or services or domain names:


OPTION 1:   Cancel Entire Account:
You MUST send an email FROM the email address that is on the account, requesting cancellation of account services. Please note that this will cancel ALL services including domain registration and management. If you want to keep your domain name, you cannot close your account. You can close any and all other services to maintain domain name registration(s). Please be sure to reply back to Hostica using the cancellation request ticket.


OPTION 2:   Cancel  Products & Services:
On the products and service page, click the Active button - 

Select Request Cancellation - 


OPTION 3:   Cancel Domain Name:
A domain name cannot actually be cancelled. Rather it has to be set to expire. There are absolutely NO REFUNDS for domain name registrations. This is an ICANN issue and they do NOT allow refunds under any circumstances. You must contact help@hostica.com or create a ticket at help.hostica.net (sign in) to request a domain expiration status. Once processed, the domain name will expire on the anniversary date and become available for purchase if the registry does not offer it in their domain name auctions.


Errors on This Page?

Choose files or drag and drop files
Was this article helpful?
Yes
No
  1. Jay

  2. Posted
  3. Updated

Comments