109 How to cancel an account or service or domain name:
OPTION 1: Cancel Entire Account:
You MUST send an email FROM the email address that is on the account, requesting cancellation of account services. Please note that this will cancel ALL services including domain registration and management. If you want to keep your domain name, you cannot close your account. You can close any and all other services to maintain domain name registration(s). Please be sure to reply back to Hostica using the cancellation request ticket.
OPTION 2: Cancel Products & Services:
On the products and service page, click the Active button - or the edit icon (3 dots)
Select Request Cancellation - on the left side menu column
from the list below
OPTION 3: Cancel Domain Name: !!! SET DOMAIN AUTO RENEWAL = OFF !!!
A domain name cannot actually be cancelled. Rather it has to be set to expire.
That means AUTO RENEWAL MUST BE TURNED OFF!
There are absolutely NO REFUNDS for domain name registrations.
This is an ICANN issue and they do NOT allow refunds under any circumstances. You must contact firstname.lastname@example.org or create a ticket at help.hostica.net (sign in) to request a domain expiration status. Once processed, the domain name will expire on the anniversary date and become available for purchase if the registry does not offer it in their domain name auctions.